airline reservation system and online travel management companies
& booking agents. A global distribution system holds no inventory or block that but it connects to individual central reservation system of each airlines, which is also called as ARS â€“ Airline Reservation System. The GDS system has links to all major airline CRS.
When any online booking system requests a search, then this system connects to individual ARS through the GDS system and completes the request and book the seat. Thus the global distribution system allows the global users and travel management companies to book flight tickets and other services in all the major global airlines.
When a user books one or multiple airlines to complete the trip then a copy of PNR along with his complete travel itinerary is stored in the GDS system, which is called the GDS system profiling. On the other hand, ARS â€“ airline reservation system will only have a part of the profiling information. The seamless connectivity of the GDS system with every ARS helps the users to compare price, availability and other related charges while booking.
The major GDS systems are Amadeus, Sabre, Apollo, Galileo, Worldspan, Abacus and Infini.
Following are the industries, which are using GDS systems today -
Mobile usage & engagement in travel and tourism sector
Travel brands are expected to exploit location based travel technology such as beacons to track travellers throughout the journey. For example, airports can use digital engagement to provide appropriate content on the way, in the airport and post-travel to improve the customer experience. Travel software for IATA agents and OTA portals are focusing more on under experience, social media interface and and information from previous trips to anticipate their needs.